{"id":861,"date":"2020-12-07T16:05:18","date_gmt":"2020-12-07T21:05:18","guid":{"rendered":"https:\/\/dev.taqauto.com\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/"},"modified":"2022-01-17T15:59:43","modified_gmt":"2022-01-17T20:59:43","slug":"the-key-to-unlocking-the-power-of-your-crm-or-ilm-software","status":"publish","type":"post","link":"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/","title":{"rendered":"Comment exploiter la puissance de vos syst\u00e8mes GRC et GCP"},"content":{"rendered":"\n<p>Mais est-ce que la seule pr\u00e9sence des syst\u00e8mes GRC et GCP suffit \u00e0 faire augmenter les ventes?\u00a0 Pas n\u00e9cessairement. Voici pourquoi.\u00a0 La plupart des concessionnaires utilisent les syst\u00e8mes GRC et GCP sans formation ad\u00e9quate et, surtout, sans avoir cr\u00e9\u00e9 un processus pour le traitement de la relation client, notamment le cyberclient.\u00a0 C\u2019est ainsi que le syst\u00e8me qui co\u00fbte relativement cher tous les mois finit par \u00eatre utilis\u00e9 avec la m\u00eame efficacit\u00e9 qu\u2019un simple compte Gmail.\u00a0 La d\u00e9marche suivante vous permet d\u2019\u00e9viter cette situation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Documentez votre processus de gestion des clients potentiels<\/strong><\/h2>\n\n\n\n<p>Le processus de gestion des clients potentiels d\u00e9crit la fa\u00e7on dont la concession g\u00e8re tous les clients potentiels qui s\u2019adressent \u00e0 la concession.&nbsp; Que ce soit pour un cyberclient potentiel (soumission en ligne) ou une personne qui se pr\u00e9sente \u00e0 la concession, vous devez cr\u00e9er un processus que tous les membres de l\u2019\u00e9quipe peuvent facilement mettre en \u0153uvre.&nbsp; C\u2019est en documentant chaque \u00e9tape de ce processus, y compris le suivi \u00e0 long terme, que vous permettrez \u00e0 votre \u00e9quipe de livrer bien plus facilement une exp\u00e9rience client positive et uniforme.&nbsp; En outre, il vous sera bien plus facile de former de nouveaux employ\u00e9s.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Cr\u00e9er des ICP utilisables<\/strong><\/h2>\n\n\n\n<p>Les Indicateurs cl\u00e9s de performance (ICP) servent \u00e0 mesurer et \u00e0 \u00e9valuer le rendement de l\u2019\u00e9quipe \u00e0 l\u2019\u00e9gard des objectifs de la concession.&nbsp; Les ICP que vous souhaitez cr\u00e9er doivent r\u00e9pondre aux trois crit\u00e8res suivants: 1) \u00eatre mesurables; 2) \u00eatre exploitables; 3) \u00eatre li\u00e9s \u00e0 un objectif.&nbsp; Un bon exemple: le \u00ab&nbsp;temps de r\u00e9ponse&nbsp;\u00bb.&nbsp; Avec la plupart des GRC et GCP, il est facile \u00e0 mesurer; votre \u00e9quipe peut instaurer des mesures pour l\u2019am\u00e9liorer; il peut \u00eatre facilement li\u00e9 \u00e0 l\u2019un des objectifs, que ce soit l\u2019augmentation du taux de r\u00e9ponse, l\u2019augmentation du taux de ventes conclues, etc.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u00c9valuer les performances<\/strong><\/h2>\n\n\n\n<p>Une fois par semaine, aux deux semaines ou mensuellement, prenez le temps d\u2019\u00e9valuer la performance de l\u2019\u00e9quipe \u00e0 l\u2019\u00e9gard des ICP et des objectifs de la concession.&nbsp; Ces r\u00e9unions sont une bonne occasion de suivre les progr\u00e8s r\u00e9alis\u00e9s et d\u2019envisager des am\u00e9liorations.&nbsp; Il est bon de documenter les r\u00e9sultats de chaque \u00e9valuation pour pouvoir comparer les r\u00e9sultats d\u2019une semaine ou d\u2019un mois \u00e0 l\u2019autre.&nbsp;&nbsp; Il est tr\u00e8s satisfaisant de constater la progression qui se dessine au fil des mois!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Mettre \u00e0 jour le processus en fonction des r\u00e9sultats<\/strong><\/h2>\n\n\n\n<p>Il est important de mettre \u00e0 jour le processus document\u00e9 de gestion des clients potentiels au fur et \u00e0 mesure que l\u2019\u00e9quipe \u00e9labore de nouvelles fa\u00e7ons de proc\u00e9der.&nbsp; Ce sont ces am\u00e9liorations qui finiront par produire les gains de performance et mener la concession \u00e0 de nouveaux sommets.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Encadrer pour corriger les lacunes<\/strong><\/h2>\n\n\n\n<p>Travaillez en collaboration avec chaque membre de l\u2019\u00e9quipe pour identifier les forces et les faiblesses.&nbsp; L\u2019encadrement est un excellent moyen de corriger les faiblesses, d\u2019augmenter les connaissances et de favoriser le rendement.&nbsp; Ces sessions se traduiront par la croissance future des ventes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>Cessons d\u2019utiliser nos syst\u00e8mes GRC et GCP comme du courriel et promettons d\u2019agir diff\u00e9remment.&nbsp; Les syst\u00e8mes GRC et GCP sont de puissants outils de productivit\u00e9 qu\u2019il faut savoir exploiter \u00e0 fond!<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Comme dans bien d&rsquo;autres concessions, vous poss\u00e9dez sans doute un syst\u00e8me de Gestion des relations avec la client\u00e8le (GRC) et (ou) de Gestion des cyberclients potentiels (GCP). Ces puissants outils sont capables d&rsquo;augmenter votre chiffre de ventes, d&rsquo;am\u00e9liorer votre rendement et bien plus encore. <\/p>\n","protected":false},"author":11,"featured_media":2262,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-861","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment exploiter la puissance de vos syst\u00e8mes GRC et GCP - taq<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment exploiter la puissance de vos syst\u00e8mes GRC et GCP - taq\" \/>\n<meta property=\"og:description\" content=\"Comme dans bien d&#039;autres concessions, vous poss\u00e9dez sans doute un syst\u00e8me de Gestion des relations avec la client\u00e8le (GRC) et (ou) de Gestion des cyberclients potentiels (GCP). Ces puissants outils sont capables d&#039;augmenter votre chiffre de ventes, d&#039;am\u00e9liorer votre rendement et bien plus encore.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/\" \/>\n<meta property=\"og:site_name\" content=\"taq\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-07T21:05:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-01-17T20:59:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dev.taqauto.com\/wp-content\/uploads\/2022\/05\/KeyUnlocking.png\" \/>\n\t<meta property=\"og:image:width\" content=\"960\" \/>\n\t<meta property=\"og:image:height\" content=\"540\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Mike Pun\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mike Pun\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/\"},\"author\":{\"name\":\"Mike Pun\",\"@id\":\"https:\/\/dev.taqauto.com\/fr\/#\/schema\/person\/602d808c9e0961b39ace7a0e144c2c44\"},\"headline\":\"Comment exploiter la puissance de vos syst\u00e8mes GRC et GCP\",\"datePublished\":\"2020-12-07T21:05:18+00:00\",\"dateModified\":\"2022-01-17T20:59:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/\"},\"wordCount\":586,\"image\":{\"@id\":\"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/d3mdgz78ty7fao.cloudfront.net\/taqauto-com\/wp-content\/uploads\/2022\/05\/06004051\/KeyUnlocking.png\",\"articleSection\":[\"Non classifi\u00e9(e)\"],\"inLanguage\":\"fr-CA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/\",\"url\":\"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/\",\"name\":\"Comment exploiter la puissance de vos syst\u00e8mes GRC et GCP - taq\",\"isPartOf\":{\"@id\":\"https:\/\/dev.taqauto.com\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/d3mdgz78ty7fao.cloudfront.net\/taqauto-com\/wp-content\/uploads\/2022\/05\/06004051\/KeyUnlocking.png\",\"datePublished\":\"2020-12-07T21:05:18+00:00\",\"dateModified\":\"2022-01-17T20:59:43+00:00\",\"author\":{\"@id\":\"https:\/\/dev.taqauto.com\/fr\/#\/schema\/person\/602d808c9e0961b39ace7a0e144c2c44\"},\"breadcrumb\":{\"@id\":\"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/#primaryimage\",\"url\":\"https:\/\/d3mdgz78ty7fao.cloudfront.net\/taqauto-com\/wp-content\/uploads\/2022\/05\/06004051\/KeyUnlocking.png\",\"contentUrl\":\"https:\/\/d3mdgz78ty7fao.cloudfront.net\/taqauto-com\/wp-content\/uploads\/2022\/05\/06004051\/KeyUnlocking.png\",\"width\":960,\"height\":540},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/dev.taqauto.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Comment exploiter la puissance de vos syst\u00e8mes GRC et GCP\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/dev.taqauto.com\/fr\/#website\",\"url\":\"https:\/\/dev.taqauto.com\/fr\/\",\"name\":\"taq\",\"description\":\"We\u2019re creating a smarter way to sell cars.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/dev.taqauto.com\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/dev.taqauto.com\/fr\/#\/schema\/person\/602d808c9e0961b39ace7a0e144c2c44\",\"name\":\"Mike Pun\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\/\/dev.taqauto.com\/fr\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/d669dcbf254ce4918b281aad967441f49a098d9f0258b4cb424cdcdfefad86d0?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/d669dcbf254ce4918b281aad967441f49a098d9f0258b4cb424cdcdfefad86d0?s=96&d=mm&r=g\",\"caption\":\"Mike Pun\"},\"url\":\"https:\/\/dev.taqauto.com\/fr\/author\/mpun\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Comment exploiter la puissance de vos syst\u00e8mes GRC et GCP - taq","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/","og_locale":"fr_CA","og_type":"article","og_title":"Comment exploiter la puissance de vos syst\u00e8mes GRC et GCP - taq","og_description":"Comme dans bien d'autres concessions, vous poss\u00e9dez sans doute un syst\u00e8me de Gestion des relations avec la client\u00e8le (GRC) et (ou) de Gestion des cyberclients potentiels (GCP). Ces puissants outils sont capables d'augmenter votre chiffre de ventes, d'am\u00e9liorer votre rendement et bien plus encore.","og_url":"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/","og_site_name":"taq","article_published_time":"2020-12-07T21:05:18+00:00","article_modified_time":"2022-01-17T20:59:43+00:00","og_image":[{"width":960,"height":540,"url":"https:\/\/dev.taqauto.com\/wp-content\/uploads\/2022\/05\/KeyUnlocking.png","type":"image\/png"}],"author":"Mike Pun","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"Mike Pun","Estimation du temps de lecture":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/#article","isPartOf":{"@id":"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/"},"author":{"name":"Mike Pun","@id":"https:\/\/dev.taqauto.com\/fr\/#\/schema\/person\/602d808c9e0961b39ace7a0e144c2c44"},"headline":"Comment exploiter la puissance de vos syst\u00e8mes GRC et GCP","datePublished":"2020-12-07T21:05:18+00:00","dateModified":"2022-01-17T20:59:43+00:00","mainEntityOfPage":{"@id":"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/"},"wordCount":586,"image":{"@id":"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/#primaryimage"},"thumbnailUrl":"https:\/\/d3mdgz78ty7fao.cloudfront.net\/taqauto-com\/wp-content\/uploads\/2022\/05\/06004051\/KeyUnlocking.png","articleSection":["Non classifi\u00e9(e)"],"inLanguage":"fr-CA"},{"@type":"WebPage","@id":"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/","url":"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/","name":"Comment exploiter la puissance de vos syst\u00e8mes GRC et GCP - taq","isPartOf":{"@id":"https:\/\/dev.taqauto.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/#primaryimage"},"image":{"@id":"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/#primaryimage"},"thumbnailUrl":"https:\/\/d3mdgz78ty7fao.cloudfront.net\/taqauto-com\/wp-content\/uploads\/2022\/05\/06004051\/KeyUnlocking.png","datePublished":"2020-12-07T21:05:18+00:00","dateModified":"2022-01-17T20:59:43+00:00","author":{"@id":"https:\/\/dev.taqauto.com\/fr\/#\/schema\/person\/602d808c9e0961b39ace7a0e144c2c44"},"breadcrumb":{"@id":"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/"]}]},{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/#primaryimage","url":"https:\/\/d3mdgz78ty7fao.cloudfront.net\/taqauto-com\/wp-content\/uploads\/2022\/05\/06004051\/KeyUnlocking.png","contentUrl":"https:\/\/d3mdgz78ty7fao.cloudfront.net\/taqauto-com\/wp-content\/uploads\/2022\/05\/06004051\/KeyUnlocking.png","width":960,"height":540},{"@type":"BreadcrumbList","@id":"https:\/\/dev.taqauto.com\/fr\/2020\/12\/the-key-to-unlocking-the-power-of-your-crm-or-ilm-software\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/dev.taqauto.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Comment exploiter la puissance de vos syst\u00e8mes GRC et GCP"}]},{"@type":"WebSite","@id":"https:\/\/dev.taqauto.com\/fr\/#website","url":"https:\/\/dev.taqauto.com\/fr\/","name":"taq","description":"We\u2019re creating a smarter way to sell cars.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dev.taqauto.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"},{"@type":"Person","@id":"https:\/\/dev.taqauto.com\/fr\/#\/schema\/person\/602d808c9e0961b39ace7a0e144c2c44","name":"Mike Pun","image":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/dev.taqauto.com\/fr\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/d669dcbf254ce4918b281aad967441f49a098d9f0258b4cb424cdcdfefad86d0?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/d669dcbf254ce4918b281aad967441f49a098d9f0258b4cb424cdcdfefad86d0?s=96&d=mm&r=g","caption":"Mike Pun"},"url":"https:\/\/dev.taqauto.com\/fr\/author\/mpun\/"}]}},"_links":{"self":[{"href":"https:\/\/dev.taqauto.com\/fr\/wp-json\/wp\/v2\/posts\/861","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.taqauto.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.taqauto.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.taqauto.com\/fr\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.taqauto.com\/fr\/wp-json\/wp\/v2\/comments?post=861"}],"version-history":[{"count":0,"href":"https:\/\/dev.taqauto.com\/fr\/wp-json\/wp\/v2\/posts\/861\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.taqauto.com\/fr\/wp-json\/wp\/v2\/media\/2262"}],"wp:attachment":[{"href":"https:\/\/dev.taqauto.com\/fr\/wp-json\/wp\/v2\/media?parent=861"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.taqauto.com\/fr\/wp-json\/wp\/v2\/categories?post=861"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.taqauto.com\/fr\/wp-json\/wp\/v2\/tags?post=861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}